Add Row
Add Element
UPDATE
Add Element
  • Home
  • Categories
    • Business Marketing Tips
    • AI Marketing
    • Content Marketing
    • Reputation Marketing
    • Mobile Apps For Your Business
    • Marketing Trends
October 21.2025
3 Minutes Read

Why SurveyMonkey's Marketing Leader Encourages a Foundation Reset

Subscribe button for marketing newsletter, B2B Marketing Foundations.

The Broken Foundation of Modern Marketing

Katie Miserany, SurveyMonkey's Chief Communications Officer, has a key insight into modern marketing practices: many marketers are blinded by trends and technology, forgetting the core principles that guarantee success. Her take? Strengthening foundational strategies should take precedence over chasing fads.

As marketers, especially in small and medium-sized businesses, it’s easy to get swept away by the allure of the latest tools like AI and social media platforms. However, as Miserany suggests, this 'reckless optimism' can lead to disorganized, ineffective marketing efforts. She emphasizes the need to define a solid foundation before launching into various marketing initiatives.

Understanding Your Audience's Needs

Before executing any marketing strategy, companies must prioritize understanding their Ideal Customer Profile (ICP). This means not just recognizing the demographics of your audience but truly comprehending their pain points and desires. A well-defined ICP enables businesses to tailor their marketing messages effectively.

According to insights from other industry experts, defining your vision and business objectives is equally critical. It is foundational to ensure all marketing efforts align with broader business goals. The clearer these goals are, the more coherent the marketing strategy becomes, allowing resources to be deployed efficiently.

Avoiding Random Acts of Marketing

“Random acts of marketing” can become a pitfall for small and medium businesses not backed by sound strategy. It might be tempting to jump on trending topics like TikTok's latest updates just for engagement. Still, as Miserany experienced, these efforts often get overshadowed by the original source's voice. Investing time in strategic planning means that your message won't just add noise; it will cut through the clutter.

The Importance of Consistency

Consistency is another pillar of building a strong marketing foundation. Once a clear message is established, it’s vital that it is communicated uniformly across all channels. For instance, having a standardized messaging framework ensures that every team member, from marketing to sales, uses the same terminology. This avoids mixed messages and builds a cohesive brand identity over time.

As highlighted in various sources, creating a messaging framework can foster clarity and increase brand recognition. When your audience sees a consistent message across platforms, it instills a sense of reliability and strengthens brand loyalty.

Embracing the Power of Scaffolding

Another revolutionary idea presented by Miserany is the concept of 'scaffolding' in marketing. This approach calls for strategic layering of marketing efforts, rather than executing isolated campaigns. For instance, before investing in ads, solidify the underlying campaign concepts and ensure they resonate with your audience. This lets you push initiatives further, creating a comprehensive strategy that works in tandem across various marketing channels.

Actionable Insights for Small Businesses

Small and medium-sized businesses must take these foundational steps to ensure their marketing strategies are not only effective but also sustainable. Start by defining your business goals and understanding your audience’s needs before the implementation phase. Once you have clarity, ensure every marketing message and piece of content reinforces your brand’s vision.

Next, develop a strong content strategy that speaks directly to your audience while aligning with the overall business objectives. And finally, remember to monitor and adjust your strategies based on measurable outcomes. Consistent evaluation will help optimize your efforts and ensure you're moving toward your goals effectively.

In Conclusion: Reassess and Build Strong Foundations

The modern marketing landscape demands more than just flashy campaigns; it requires foundational integrity. By focusing on who your customers are, creating consistent messaging, and opting for strategic scaffolding, small and medium-sized businesses can not only survive but thrive in competitive markets. Reassess your foundation, and make sure to align your strategies meticulously moving forward. Your marketing efforts may just yield the results you've been striving for.

**Take Action Today!** Reflect on your current marketing strategies and consider aligning them with the foundational principles outlined by Katie Miserany. Is your marketing built on solid ground? Start building a stronger foundation today to secure your business's future success.

Marketing Trends

Write A Comment

*
*
Related Posts All Posts
01.25.2026

Discover 9 Essential Books to Start Your Business Analytics Journey

Update The Importance of Business Analytics in Today's SMEs For small and medium-sized enterprises (SMEs), leveraging data isn't just a strategy—it's a necessity. As we enter 2026, the demand for actionable insights has never been clearer. Data isn't scarce; what's hard to come by is the insightful integration of that data into business decision-making. Books remain a vital source of depth and clarity in this fast-paced world, helping business leaders sharpen their analytical skills and deepen their understanding of data-driven processes. Essential Books to Start Your Business Analytics Journey Here’s a curated list of must-read books that can significantly enhance your business analytics skills, tailored for the specific needs and contexts of SMEs: Microsoft Excel Data Analysis and Business Modeling by Wayne L. Winston - This hands-on guide is a perfect starting point. It covers essential features of Excel with real-world problems to demonstrate how to turn raw data into actionable insights. Whether it’s predictive analytics or robust business modeling, this book prepares readers to translate analytics into concrete business decisions. Naked Statistics: Stripping the Dread from the Data by Charles Wheelan - For those intimidated by statistics, Wheelan’s engaging writing style makes understanding statistical concepts relatable. This book lays the foundation for effective communication of data insights within any team. Python for Data Analysis by Wes McKinney - Given the rise of programming in analytics, this book provides practical skills in using Python to perform real data tasks. Readers can learn how to clean, manipulate, and visualize data using powerful tools like pandas. SQL in 10 Minutes a Day by Ben Forta - This beginner-friendly guide to learning SQL is designed in short lessons, making it accessible for busy professionals. SQL skills are essential in managing databases and interpreting data effectively in today’s analytics-driven workplaces. Storytelling with Data by Cole Nussbaumer Knaflic - Understanding data visualization is more than just knowing how to create charts. This book guides readers on crafting compelling narratives around their data, which is crucial for influencing business decisions. Practical Tableau by Ryan Sleeper - If you’re looking to elevate your dashboarding skills, Sleeper’s tips and strategies can help you create impactful Tableau visualizations that turn data into business storytelling. The Hundred-Page Machine Learning Book by Andriy Burkov - For those who want a quick yet thorough introduction to machine learning principles, Burkov’s book is compact and directly to the point, providing a solid framework for understanding key concepts that can enhance business analytics. The Pyramid Principle by Barbara Minto - This classic resource on clear communication can drastically improve how you present data findings to stakeholders, ensuring your insights are not only heard but acted upon. Maximizing the Benefits of Reading Engaging with these resources provides hands-on techniques and theoretical insights essential for modern analytics. As budgets tighten and competition increases, the ability to interpret and act on data could set successful SMEs apart. Investing time in understanding these concepts can lead to better decision-making and improved operational efficiency. Future Trends in Business Analytics As we look to the future, the integration of artificial intelligence and machine learning into business processes will continue to grow. Understanding the fundamentals laid out in these books places businesses ahead in adapting to these technologies. Furthermore, the ability to narrate data stories will become increasingly critical as data machine capabilities evolve. Conclusion: Cultivating a Data-Driven Culture Reading books on business analytics not only equips you with essential skills but also fosters a culture of data-driven decision-making within your team. This culture promotes experimentation, encourages proactive problem-solving, and ultimately allows small and medium businesses to thrive in an increasingly competitive marketplace. Make a commitment to this journey, and don’t hesitate to take the first step by diving into one of these recommended titles. If you're interested in whether a career in data might align with your skills and passions, consider exploring online courses or community workshops dedicated to building data literacy, which are often highlighted alongside these books for additional learning opportunities.

01.24.2026

Essential Marketing Metrics for 2026: Optimize Performance Like Pros

Update Unpacking Successful Marketing Strategies for 2026 As we move deeper into 2026, small and medium-sized businesses need to stay ahead of the curve in optimizing their marketing performances. Recent data revealed that an impressive 65% of marketers are not only meeting but also exceeding their performance benchmarks. This success, however, is no accident; it's a result of clear priorities, meticulous testing, and a sharp focus on critical metrics. Understanding the Importance of Performance Metrics In a landscape where budget scrutiny is intensifying, understanding which marketing efforts yield the best returns is crucial. Businesses can no longer afford to set campaigns in motion without continually analyzing their outcomes. Marketers have highlighted several major challenges threatening their success, including difficulty in measuring marketing ROI (33%), generating quality leads (29.6%), and adapting to platform changes (29.8%). The Key Performance Indicators (KPIs) to Watch According to HubSpot’s findings, businesses should shift their focus from vanity metrics towards KPIs that directly align with business goals. Here are five essential metrics that emerged as critical for marketing success: Lead Quality and Marketing Qualified Leads (MQLs): This metric aims to match incoming leads against ideal customer profiles, with an emphasis on quality over quantity. Conversion Rates: The percentage of leads that turn into paying customers is vital; top-performing teams often test their approaches weekly to optimize this metric. Return on Marketing Investment (ROMI): Businesses are increasingly being pressured to link marketing expenditures to resultant revenues, making this calculation essential. Customer Acquisition Cost (CAC): Understanding the cost associated with acquiring a customer is critical for effective budget management. Lead Generation Volume: While a secondary focus, maintaining a robust inflow of quality leads remains a cornerstone of effective marketing strategy. Marketing Trends on the Horizon As trends in technology and consumer behavior shift, marketers must adapt to emerging tools and methodologies. The integration of AI in performance measurement is particularly noteworthy. AI tools can boost attribution accuracy and provide valuable insights, allowing firms to personalize their marketing approaches effectively. Such technologies will likely shape the marketing landscape for the foreseeable future. Adapting Marketing Strategies for Future Growth The necessity for agile marketing strategies in 2026 cannot be overstated. Business leaders must remain engaged in how marketing metrics relate to operational efficacy and revenue generation. By prioritizing actionable metrics over traditional measures of activity, businesses can better articulate how their marketing initiatives drive growth. Essential strategies include understanding buying committees, focusing on multi-channel engagement, and routinely evaluating ROI. Conclusion: Your Next Steps As you refine your marketing approach this year, consider leveraging the insights outlined above. Whether it’s enhancing your lead scoring methodologies or investing in AI tools to develop a deeper understanding of your customer journey, every action counts towards building a sustainable marketing strategy. Engage with relevant analytics to ensure you are tracking what really matters. For actionable ways to improve your performance metrics and develop a robust marketing strategy, connect today and explore the resources available to assist your growth in this dynamic landscape.

01.24.2026

Why Bent Incentives Matter for Small and Medium Businesses in 2023

Update Understanding Bent Incentives: The Challenge for Small Businesses In today's business environment, understanding the dynamics of incentive structures is more crucial than ever. The phenomenon of 'bent incentives' refers to how various companies might steer consumers towards actions that serve their interests rather than those of the customers. This article sheds light on why recognizing these systems can be fundamental for small and medium-sized businesses seeking sustainable growth. The Ripple Effect of Misaligned Incentives Take, for instance, marketing giants like Amazon, which frequently manipulate their merchant relationships through advertising costs and visibility algorithms. This corporate behavior stands in contrast to the individual interests of small business owners who are trying to compete in a field that biases towards deeper pockets. Essentially, this tripwire can lead to unfair competition, which not only stifles innovation but also can adversely affect product quality. Furthermore, as explored in a recent podcast featuring Ph.D. student Alicea Lieberman, incentives can convey powerful norms to consumers. Notably, when retailers implement a surcharge for using plastic bags, it sends a dual message: that they are both discouraging an undesirable behavior and aligning with broader social expectations about environmental responsibility. This can create an unintended perception that those who do not comply are somehow falling behind socially. How Incentives Can Transform Consumer Behavior The impact of incentives on consumer behavior cannot be underestimated. A 2023 study from ebbo indicates that 90% of consumers are more inclined to engage with brands offering incentives. This means that for small businesses, integrating loyalty programs enriched with participatory incentives like contests or trivia can significantly elevate customer interaction levels. Providing a rewarding experience through well-structured incentives aligns directly with customer expectations and is easier to implement, given digital advances in marketing strategies. Building Better Incentive Models So what can small and medium-sized businesses do to leverage incentives effectively? A key takeaway from Lieberman's research is the differentiation between types of incentives: disadvantage (surcharges) and advantage (discounts). Evidence suggests that surcharges could be more efficient in inducing behavioral shifts because they convey a form of social obligation. A small business looking to promote environmentally-friendly practices can think about ways to communicate this ethos effectively through pricing structures. Additionally, emotional engagement plays a significant role. Businesses should become aware of their Emotional Signature®—the emotional connection they foster with customers—and utilize this understanding in crafting incentives that resonate with their target audiences. Understanding that customers might feel compelled to adhere to social norms can imply that they would willingly accept surcharges intended for environmentally-friendly practices if they perceive it as a fair exchange. Trends in Customer Engagement The evolving landscape of customer engagement also demands that businesses rethink how they implement their incentives. As Tyler Haskins of ebbo notes, consumers actively look for innovative and easy-to-participate engagement methods. Hence, businesses need to be creative in their approaches, whether through loyalty amplifiers or tailored communications. Keeping up with these emerging trends can facilitate a deeper connection with customers, ultimately enhancing brand loyalty. A Call to Action for Small Businesses For small and medium-sized businesses navigating this complex incentive paradigm, it's essential to engage in strategic thinking regarding how promotions are designed and implemented. Evaluate your incentive programs critically—align them with broader social norms, promote transparency, and enhance emotional connections. Not only will this lead to greater consumer engagement and loyalty, but it will also foster a business environment that navigates and thrives amidst the emerging challenges posed by misaligned incentives. Learn more about forming effective engagement strategies and how to adapt your business model in the face of evolving consumer expectations by checking out our latest insights and research findings.

Terms of Service

Privacy Policy

Core Modal Title

Sorry, no results found

You Might Find These Articles Interesting

T
Please Check Your Email
We Will Be Following Up Shortly
*
*
*